Marketing is often the lifeblood of a small business. It’s the driving force behind brand visibility, customer acquisition, and long-term growth. Whether you’re a local cleaner or a home service provider, marketing helps you establish a presence, connect with potential clients, and ultimately, increase sales.
However, when resources are limited, determining how much to allocate to marketing can feel overwhelming. Should you invest heavily in ads and promotions, or should you take a more cautious approach with a smaller budget? Finding the right balance is crucial, as overspending can drain your resources, while under-spending may hinder your growth potential.
In this blog, we’ll explore the key factors that influence how much a small business should spend on marketing. This includes understanding the stage your business is in—whether you're just starting out or looking to scale—and how that should shape your budget. We’ll also discuss the importance of branding and how it plays a vital role in every marketing decision, from your logo to your customer communications.
By the end of this article, you’ll have a clearer understanding of how to structure your marketing budget, the channels to focus on, and why a comprehensive marketing strategy is essential for sustainable growth.
Key Factors to Consider When Setting Your Marketing Budget
When determining your marketing budget, there are several key factors you should consider. Marketing isn't just about running ads on Google or posting on social media. It's an entire system that includes everything from branding and website development to communications and sales. Each component needs to be well thought out to ensure your entire marketing system is firing on all cylinders.
1. Business Stage and Size
Your marketing spend should align with your business’s stage and size. For example:
- Startups: If you are just starting out, your focus should be on creating brand awareness. As a result, you may need to invest more in paid advertising, content marketing, and other strategies that get your name in front of potential customers. In many cases, startups may want to allocate up to 10% or more of their revenue towards marketing.
- Established Businesses: For businesses that are more established, the marketing budget can be reduced slightly to 7-8% of revenue. Here, the goal is not only to maintain visibility but also to retain and nurture existing customers.
- Growth Phase: If your business is growing rapidly, marketing expenses can increase as you scale. You may find it necessary to push your marketing budget to around 10-15% of your revenue to sustain that growth. This is where you might focus on more aggressive strategies, including large-scale advertising campaigns and expanded digital outreach.
2. Marketing Channels and Strategies
The amount you spend on different marketing strategies will depend on the channels you choose to use. Digital marketing channels—such as social media marketing, SEO, and paid ads—tend to offer a more affordable yet effective way to reach potential customers. Here’s a breakdown of what you might consider:
- Paid Advertising: Whether through Google Ads or social media platforms like Facebook and Instagram, paid ads allow you to target specific demographics. If your business relies on quick results, allocating funds to paid advertising can be one of the most efficient ways to grow.
- SEO and Content Marketing: SEO might not show immediate results, but in the long term, it’s one of the best investments you can make. A well-optimised website that ranks highly on search engines will continue to bring in free, organic traffic. Similarly, consistent, high-quality content can drive engagement and build trust over time.
- Social Media Marketing: Investing in regular social media campaigns and content is a cost-effective method of engaging with your audience.

Social media marketing is especially powerful for businesses in the service industry, like home services, which is an area Social Gravity specialises in. A strong social media presence can foster brand loyalty and generate valuable leads.
3) Branding:
Branding isn’t just about creating a logo; it’s about shaping how customers perceive your business. Strong branding is the foundation of all your marketing efforts and creates credibility.
Whether it’s developing a professional logo, selecting a unique colour palette, or writing effective sales copy, a well-defined brand is crucial for building customer loyalty. The costs for professional branding can range from €1,000 to €5,000 for a startup, with additional funds allocated for updates and further development.
4) Customer Acquisition Cost (CAC)
One of the most important metrics for understanding your marketing spend is Customer Acquisition Cost (CAC). This is the total cost of acquiring a new customer, including all the marketing efforts, such as branding, paid advertising, SEO, sales, and communication tools.
5) Return on Investment (ROI)
Marketing spend should always be viewed as an investment.

Tracking ROI is essential to understand whether your marketing efforts are paying off. If you're not getting a good return on your marketing investments, it may be time to reallocate your budget or change strategies. A good practice is to evaluate your marketing spend and ROI at least annually.
How Much Should You Spend on Advertising in 2025?
When it comes to paid advertising, a solid rule of thumb is to spend 5-10% of your revenue if you want to maintain current revenues. However, if your goal is rapid growth, you may need to push this number up to 20% or more, depending on your industry and business model.
For most small businesses, a minimum of €1,000 per month for advertising is a reasonable starting point. Of course, this will vary based on your market and your objectives.
Communications: The Often Overlooked Aspect
While many businesses focus heavily on paid advertising, communications are just as important. Whether through email marketing, live chat, or customer service, your communication channels must be efficient and responsive. Poor communication can lead to lost sales, even after you’ve spent money on generating leads.
Here are some tips on managing communications effectively:
- Streamline Contact Methods: Avoid overwhelming your prospects with too many ways to reach you. Ensure that you have a clear, easy method for potential customers to get in touch with you, whether via phone, email, or chat.
- Customer Service: Providing exceptional customer service is critical. Customers who feel valued are more likely to return and recommend your business to others. In fact, it can often be more cost-effective to retain existing customers than to acquire new ones.
Sales: Converting Leads into Customers
At the end of the day, marketing efforts lead to one goal: sales. Whether you’re selling a product or a service, your sales process must be optimised to convert leads into paying customers.

Sales spend will vary depending on your business, but the goal is to equip your team with the tools, presentations, and resources needed to convert prospects into loyal customers. This may include professional sales presentations, videos, and well-designed marketing collateral.
Why Should You Invest in Expert Marketing Services?
If managing your marketing efforts feels overwhelming, working with an expert agency can help. At Social Gravity, we offer a Digital Breakthrough Programme specifically designed for service-based businesses like roofing, solar, plumbing, and construction. Our team works with you to create a custom marketing strategy that targets your ideal customers, optimises your ad spend, and maximises ROI.
If you're ready to take your marketing efforts to the next level, contact Social Gravity today. Our Digital Breakthrough Program has helped many businesses like yours boost visibility, drive more leads, and increase revenue. Let’s get started on transforming your marketing strategy and achieving your business goals!
Frequently Asked Questions
How much should a small business spend on marketing?

Small businesses should generally spend 7-10% of their annual revenue on marketing. However, the percentage may vary depending on your business’s stage, industry, and growth goals.
What’s the difference between branding and advertising?

Branding is about creating a unique identity for your business, while advertising is a strategy to directly promote your business to potential customers. Both are important, but branding sets the foundation for advertising efforts.
What should be included in my marketing budget?

Your marketing budget should cover expenses for branding, paid advertising, SEO, social media campaigns, content creation, and communication systems. It's essential to allocate funds to all these areas for a comprehensive marketing approach.
How do I calculate my customer acquisition cost (CAC)?

To calculate CAC, add up all marketing expenses (branding, advertising, etc.) and divide that number by the number of new customers acquired in the same period.
What is the Digital Breakthrough Programme?

The Digital Breakthrough Programme is a comprehensive marketing solution offered by Social Gravity that helps service-based businesses build a strong online presence, generate leads, and grow their revenue through targeted marketing strategies.
Should I manage my marketing in-house or hire an agency?

While handling marketing in-house can work for some businesses, hiring a marketing agency like Social Gravity offers expertise, time savings, and better results. An agency can optimise your strategy and help you achieve your goals faster.